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Operations Analytics
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Appian Analytics Is Your Outsourced Solution


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You can increase operations performance with operations analytics and benchmarking. This includes profit, productivity, cost effectiveness, and employee commitment. With benchmarking you will better understand operational performance and how that performance compares over time and versus important norms.

There are a number of important comparative norms used to measure performance. These norms include how the performance compares to other internal groups/functions, how performance changes over time, how performance compares to other companies in your same industry, and how performance compares to other businesses with similar processes in completely different industries.

Appian Analytics will help you implement a cost effective benchmarking program to measure, monitor, track, analyze and compare performance of your business. Services include not just the management science and approach behind a successful benchmarking program but also all the technology requirements to be effective. Our unique services include experience in the benchmarking process as well as the analytics, database management, reporting, and software development required implement an effective program.

Identify Key Performance Metrics
We can help you identify the key performance metrics that drive operational performance. This includes understanding what constitues success in your industry and business function. Also, Appian Analytics has the important experience in benchmarking and information systems to be able to untangle true economic performance from raw data sources.

Create Data Collection Systems
You will need to collect a disparate array of data about your business in an effective benchmarking program. These data sources come from not just a variety of computer systems but also from staff members with insight into how your business operates. All this data can be collected using automated systems as well as with surveys of staff members. Each method requires knowledge of operations analytics and data collection systems that are a core skill at Appian Analytics.

Automated Data Extraction
Appian Analytics will help you to identify and map the required data from your computer systems. Most importantly, we can build automated data extraction, conversion, and formatting routines to obtain the data in a cost effective and ongoing fashion that saves time and money.

Surveys
Appian Analytics will develop surveys using online and/or paper based survey methods. In this way, you can cost effectively collect information from staff members which is vital to a comlete benchmarking program. Staff members will provide insight into how processes work, what systems are used, and how deep are their experience and skills in the job.

Acquire Industry Comparative Norms
A critical aspect of your benchmarking program is to understand how your business compares outside your own business. Appian Analytics will work with you to identify associations and organizations with performance information that is relevant to your benchmarking program. Also, Appian Analytics can help you to form relationships with non competitive businesses interested in sharing information and best practices.

Automated Data Processing & Operation Analytics
Once all your data is collected, the next step is to process the information, calculate performance ratios, and continuously track your progress over time. Appian Analytics has deep experience in creating data processing and analytical software to meet the unique analytical needs of benchmarking. These services include cleaning, processing, and formatting data; calculating performance ratios; determining industry performance benchmarks; and automating this analytical process for cost effective ongoing review.

Report and Dashboard Development
Information about performance must be presented in a clear, succinct, and powerfully illustrated way to be most useful. Appian Analytics has significant expertise in designing management information for maximum usability. What’s more, Appian Analytics can develop interactive dashboards that help provide in-depth analysis and review of performance information.

 

Stop wasting time on data and focus on your business!
Outsourcing Operations Analytics is a snap

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